PLA Surveys and Data
PLA Annual Surveys
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The annual surveys since 2020 have followed a rotating series of topics—Technology, Staff, and Services for Strong Communities. The results are published each summer in a free report (available below) and in PLA's data tool, Benchmark: Library Metrics and Trends.
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2024 Public Library Staff Survey: Final Week - Survey closes December 14, 2024!
All U.S. public libraries are invited to participate by logging into their free account to complete the survey. PLA is fielding this survey to better understand library staff roles and representation, hiring and retention practices, and goals and activities aimed at creating a welcoming environment for staff and community members of all backgrounds and abilities in public libraries nationwide. This survey was first administered in 2021 and the Measurement, Evaluation, and Assessment Advisory Group worked with PLA staff to update the survey to meet library needs for actionable data about staff roles and related policies.
One person should submit the survey on behalf of their library. Often that person is the library director, administrator, or data coordinator. More information about the survey can be accessed here. The survey closes Saturday, December 14.
All U.S. public libraries have a free Benchmark account to participate in open surveys and see selected metrics and visualizations for their library and its peers. Libraries that complete this year's survey will be entered into a drawing to win group registration for a live or on-demand . Survey participants are also immediately eligible for a discounted subscription for upgraded access to the Benchmark data dashboards.
Questions or need help accessing your library's Benchmark account? Email plabenchmark@ala.org.
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2023 Public Library Technology Survey
PLA administered this survey in fall 2023 to understand technology capacity, resources for patrons, infrastructure, digital literacy, and staffing in U.S. public libraries. This survey was first administered in 2020 and PLA’s Measurement, Evaluation, and Assessment Committee updated it to meet library needs for actionable data to support digital equity initiatives. View a recording of the information session held on October 12 to learn more.
Read the full survey summary report (PDF) and explore data in . View a free webinar recording to learn more about the results. All survey participants are eligible for discounted subscriptions for upgraded access to the Benchmark data dashboards—contact plabenchmark@ala.org with any questions.
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2022 Public Library Services for Strong Communities Survey
PLA administered this survey in fall 2022 to understand how libraries utilize their unique programs, services, partnerships, and facilities in support of community needs. This, the third of three topical surveys developed by PLA’s Measurement, Evaluation, and Assessment Committee, responds to a need for actionable data to understand how and in what circumstances libraries engage, through their own efforts and partnerships, to help foster resilient communities. Read the full survey summary report (published June 2023) and explore the data in Benchmark.
On Tuesday, July 11, 2023, PLA presented a free overview of the results of the 2022 annual survey, highlighting how libraries can apply the results to planning and advocacy. This webinar recording is freely available to view.
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2021 Public Library Staff and Diversity Survey
In fall 2021, PLA administered this survey better understand public library staff roles, hiring and retention practices, and equity, diversity, and inclusion work in US public libraries. The survey was developed by PLA’s Measurement, Evaluation, and Assessment Committee in response to field-wide discussions and demand for actionable data about evolving staff roles and diversity and inclusion staffing efforts. Read the full survey summary report (published August 2022) and explore the data in .
On Tuesday, October 4, 2022, PLA presented a free overview of the results of the 2021 annual survey, highlighting how the data suggests both opportunities and challenges for the future of public libraries. This webinar recording is freely available to view.
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2020 Public Library Technology Survey
In late 2020, PLA fielded the 2020 Public Library Technology Survey to a national sample of public library directors at the administrative entity level. The survey gathered information about libraries’ public access technology infrastructure, technology-related programming, and technology-related funding streams.
Read the full survey report summary and a snapshot of public library technology lending. Explore the data in .
Other Surveys and Data
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Survey of the Public Library Field
PLA administered a Survey of the Public Library Field in February 2021. The survey was designed to inform PLA’s strategic planning process and to better understand the current needs of our members and the field. A selection of the survey results is presented here.
PLA Resources on COVID-19: Interactive Data Visualization
To address questions from library workers, policymakers, and the media, the Public Library Association (PLA) led a 2020 March survey and coordinated a May 2020 survey with others at the 91´«Ã½ (91´«Ã½) to understand library responses to the COVID-19 pandemic. This interactive visualization brings together public library data from both surveys.
