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Quick Tips for Successful Virtual Reference, 2013

Video: Tampa Bay Library Consortium



This video presents a few quick tips to help you achieve virtual reference success.

Reference

Website: WebJunction



This website includes lots of documents and webinars on various aspects of virtual or digital reference. Available courses include Basic Web-based Reference and Wikipedia for Libraries: Preview the Possibilities, Discover the Opportunities.

Virtual Reference, January 2016

Webinar: American Libraries Live



Webinar from American Libraries Live discussing virtual reference.