AccessAbility Academy
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The updated module of RUSA’s AccessAbility Academy, Positive Interactions: Making the Library a Welcoming and Empowering Place for People with Disabilities, a webcast tutorial is now available for purchase.
What Is It?
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Positive Interactions: Making the Library a Welcoming and Empowering Place for People with Disabilities, a recorded webcast, is a tutorial and overview of information to help library employees feel fully prepared and confident when communicating and interacting with people with disabilities. The total length is 45 minutes.
What You鈥檒l Get
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- A taped webcast presentation with tips and practical advice to help prepare library employees at all libraries, including public, academic, and special libraries, to effectively communicate and interact with people with disabilities
- Positive Interactions is a recorded webcast the participant views on his/her computer any time of the day or night.
- A library can choose to view the Positive Interactions webcast with the participants together in a meeting/training room.
- A solid understanding of the broad and diverse types of disabilities, and how they impact the way people use the library and its resources
- Strategies for interacting and building relationships with library users with disabilities that maximizes their empowerment and engagement
- Tips for effective library outreach to people with disabilities and partnerships with related organizations
- Customer service tips you can apply to all types of library users
- Discussion exercises to prompt reflection, brainstorming, and help employees to apply the ideas to their own setting
- Informational handouts and a quiz to test your knowledge following viewing of the webcast
- A complete transcript of the presentation you can easily refer back to when you need some quick information
- A certificate of recognition template to award to employees who successfully complete the module and test
How do I purchase 鈥淧ositive Interactions鈥?
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Organizations can purchase this module for $199 for up to 10 participants, or $59 each for individual registrations.
To purchase Positive Interactions at the bulk rate, please call 312-280-4398 or email: nmoore@ala.org, and ask for the special bulk pricing rate for RUSA’s AccessAbility Academy: Positive Interactions: Making the Library a Welcoming and Empowering Place for People with Disabilities.
Product Evaluation
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Please help us improve our products and services: if you have purchased and reviewed Positive Interactions: Making the Library a Welcoming and Empowering Place for People with Disabilities, send us your feedback. If you have a testimonial or any suggestions for improvement, please send to rusa@ala.org.
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All material for this online module is, unless otherwise stated, the property of the Reference and User Services Association, a division of the 91传媒. Copyright and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law
