91´«Ã½

The Reference and User Services Association is a network to educate, empower, and inspire its members to advance the evolution of the profession and better serve users in a continually changing information society.

91´«Ã½

Register today before early bird rates end on December 6th.

RUSA Virtual Forum: Meeting Users' Needs (EDIA)

91´«Ã½

Registration is open for the 2025 RUSA Virtual Forum: Meeting Users' Needs March 4 & 6,2025.

RUSA Reference and User Services Association A Division of the 91´«Ã½: The Reference and User Service Association is a network to educate, empower, and inspire its members to advance the evolution of the profession and better serve users in a continuously changing information society.

About RUSA

91´«Ã½

The Reference and User Services Association (RUSA) is a division of the 91´«Ã½. RUSA serves all types of libraries in reference, user services, adult readers advisory and collection development as well as resource sharing, genealogy and archives, business reference and reference technology.

RUSA has six specialty sections that are free to RUSA members.

Get Involved: Volunteer!

91´«Ã½

RUSA needs people like you—people who are moved by the extraordinary possibilities that libraries create. By getting involved with RUSA you’ll develop new skills, grow your network, and make a difference in your profession and community.

91´«Ã½

Our member opportunities bring reference librarians together, so they can advance the practices of connecting people to resources, information services, and collections.

RUSA Sections

Virtual reference librarian answering a business reference question

91´«Ã½

Business Reference And Services Section

Welcome to RUSA's Business Reference and Services Section (BRASS), your station for expertise on all aspects of business reference. Our members come from all kinds of libraries- public, academic, and corporate but all of them share a responsibility for being able to provide answers to business-related questions.

91´«Ã½

Should you be a BRASS member?

BRASS Members: Log into 91´«Ã½ Connect to engage.

91´«Ã½

Collection Development and Evaluation Section (CODES)

RUSA's Collection Development and Evaluation Section (CODES) is the place in 91´«Ã½ for reference/user services librarians and staff from all types of libraries to discuss the rapidly changing landscape of collection development, readers’ advisory, and publishing. The possibilities for professional and personal growth in CODES are vast!

Great people - great programs – and plenty of opportunities to make a difference. Interested in joining? We welcome your energy, enthusiasm and commitment.

91´«Ã½

CODES offers seven awards for outstanding books and reference works:

  • (the year’s 25 most important works of fiction, non-fiction and poetry)
  • (outstanding reference publications for small and medium-sized libraries)
  • (top fiction in eight genres)
  • (achievement in Jewish literature)
  • (the most significant reference work)
  • ::

Plus two achievement awards:

  • (demonstrated leadership in promoting African American literature)
  • (acknowledgement for excellence in book reviewing and other media for libraries)

91´«Ã½

Emerging Technologies Section

ETS is the Emerging Technologies Section of RUSA. Our vision is to equip public-service librarians to implement tech-savvy solutions that improve user experience and library success. ETS welcomes practitioners from all library types and all levels of technological skill. We create opportunities for both hands-on and online professional development, resources for tech projects, and opportunities to explore and discuss trends, tools, and troubleshooting. We love to find and feature best-in-class technology implementations that improve public services.

91´«Ã½

91´«Ã½

History Section (HS)

RUSA's History Section (HS) represents the subject interests of reference librarians, archivists, bibliographers, genealogists, historians, and others engaged in historical reference or research. It brings together representatives of history collections in all formats from all types of libraries, archives, and historical societies.

History was the first section established within RUSA. Reflecting the Section's broad representation, its objectives are to identify common problems and to recommend solutions that can enhance service to users. Through its programs, committees, and projects, the Section helps to improve the materials and methods for historical reference and research services.

91´«Ã½

Connect with the History Section!
  • Follow us on and .
  • Join the on RUSA Connect.

91´«Ã½

Reference Services Section (RSS)

RUSA's Reference Services Section (RSS) represents frontline librarians, information specialists, and library support staff engaged in all aspects of reference and information services across all types of libraries by:

  • Creating professional development and educational opportunities,
  • Collaborating among colleagues, and
  • Representing the needs of library users.

Your participation makes a difference and brings about positive change across the reference profession!

91´«Ã½

Communicate with RSS on .

Get Involved!

In addition to connecting with our section, join an RSS committee. Members of RSS committees:

  • Organize programs and host discussion forums;
  • Write and maintain Standards, Guidelines, and Recommendations that help librarians worldwide; and
  • Develop tutorials, administer surveys, and discuss developments in reference services.

To express interest in joining a committee, complete the 91´«Ã½ Volunteer Form and select RUSA, RSS.

91´«Ã½

Sharing and Transforming Access to Resources Section (STARS)

Sharing and Transforming Access to Resources Section (STARS) is RUSA's section for librarians who manage inter-library loans and other reference sharing. Many library resource sharing activities are guided, limited, and even made possible by federal laws – particularly those related to copyright and copyright exemptions. Core guidelines commonly adhered to in resource-sharing practices have grown out of these laws. ... Knowledge of current laws and guidelines governing resource sharing can help librarians provide compliant, standardized services that enhance performance in their library's roles as both borrower and lender.

Join STARS to learn more about best practices for resource sharing.

91´«Ã½

RUSA STARS' 5 Things Every New Resource Sharing Librarian Should Know

Are you new to Resource Sharing and Inter-library Loan? Check out these tips and resources put together by your colleagues!

Get Involved with RUSA STARS!

The majority of the committee and task force appointments are made in the spring by matching STARS members' interests and background with the section's needs. If you are interested in contributing your ideas and talent to a STARS committee, please contact Hilary Thompson, hthomps1@umd.edu.

A gathering of trainers meeting at the pub after work.

RUSA's Interest Groups

Professional development librarian

Continuing Education

91´«Ã½

RUSA abounds with opportunities for you to extend and refine your expertise: Everything from in-person programs at 91´«Ã½ Conference to webinars and eCourses. Whether you want to acquire new skills or sharpen your current skills, RUSA's online courses and webinars offer convenient and flexible learning opportunities on both basic and advanced topics.

RUSA Calendar

0 seconds ago
0 seconds ago
0 seconds ago
0 seconds ago
0 seconds ago

Reference and Readers' Services Resources

91´«Ã½

A comprehensive resource that will teach you how to understand the needs of public, academic, and special library users. for instructors who are interested in adopting this title for course use.

91´«Ã½

Providing a clear and comprehensive survey of the landscape of diversity in librarianship as a profession and service, this updated text is an important orientation tool for LIS students and current library workers alike.

91´«Ã½

Chapters take in-depth looks at functions including circulation, stacks management, resource sharing, course reserve management and controlled digital lending, user experience, and assessing and benchmarking access services.

91´«Ã½

Utilizing the RUSA Professional Competencies as a framework for reflecting on strengths as well as gaps in expertise, this book guides readers through developing strategies to enhance their professional standing and potential.