Community Connect: Fostering Digital Access FAQs

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Please be sure to fully review the Project Guidelines and FAQs below. If your question is not answered, email 91´«Ã½'s Public Programs Office.

What is Community Connect and what are the project goals?

In partnership with Capital One, the 91´«Ã½ Public Programs Office is sought applicants to participate in Community Connect: Fostering Digital Access in 2023. This pilot provided 11 additional rural* public libraries located in select states with a resource package to support digital access during a one-year library implementation period. In 2024, the grant was extended to continue service to participating libraries' hotspots and digital literacy programs.

The goals of this initiative are to:

  1. expand service capacity of rural libraries by offering hotspot lending policies; digital literacy programs; affordable broadband access information; and financial capability seminars.
  2. improve the digital access of rural library patrons via hotspots to enhance opportunities for social mobility by pursuing remote education, economic inclusion, financial management and health.
  3. build on the efficacy of phase I by equipping libraries with resources to assist patrons in establishing and sustaining home internet connections.

*The Institute for Museum and Library Services (IMLS) defines a rural community as one that is more than, or equal to, five miles from an urbanized area and a small community to be libraries with a legal service area population of 25,000 or less.

What benefits will participating libraries receive?

  • Five Verizon Wi-Fi hotspots with one-year contracts and service for lending to patrons.
  • Professional development resources including a practitioner’s guide, webinars on the topics of digital literacy, financial literacy, and about programs that help patrons establish at home internet connections.
  • $2,000 stipend to cover costs associated with implementing at least 3 programs. All sites must host at least one financial literacy program and one digital literacy program. Eligible expenses may include hiring a facilitator, buying additional technology, providing refreshments, or purchasing materials recommended in the Practitioner’s Guide.
  • Access to a community of practice for participating library staff to ask questions, share expertise, offer advice, and engage in peer sharing and learning.

What are the requirements for participating libraries?

All selected public libraries are required to do the following:

  • Sign a contract with 91´«Ã½ agreeing to programming, publicity, evaluation, reporting and other project requirements.
  • Participate in training webinars.
  • Create and implement a hotspot and laptop lending policy, if one is not already in place.
  • Lend hotspots to patrons, per the lending policy, for one year.
  • Present a minimum of three public programs. Each site should host at least one financial literacy program and one digital literacy program. Libraries can use the programming stipend to hire a local facilitator such as a high school teacher, community college instructor or other noncommercial expert to lead the program series. To ensure that all programming is strictly noncommercial, the public programs may not be offered in conjunction with financial services firms, including banks, investment advisers and brokerage firms.
  • Promote the programs in the community and allow the public to attend free of charge.
  • Participate in reporting and evaluation.
  • Appoint one staff member as the library project director. The library project director is responsible for participating in trainings, attending the one-day workshop, overseeing programming and promotions.
  • Agree to all publicity requirements, including use of designated project credits and/or logos on all local publicity materials, both print and online.
  • Spend the grant funds by December 31, 2025.
  • Submit a final report to 91´«Ã½ by January 1, 2026.

What libraries are eligible?

Community Connect is available to rural public libraries in select states in the United States.

The Institute for Museum and Library Services (IMLS) defines a rural community as one that is more than, or equal to, five miles from an urbanized area (area with a population of 25,000 or more).

The eligible states are:

  • California
  • Delaware
  • Georgia
  • Iowa
  • Minnesota
  • Missouri
  • North Carolina
  • South Carolina
  • South Dakota
  • Tennessee
  • West Virginia

Individuals and federal entities are not eligible to apply.

You do NOT need to be an 91´«Ã½ member to apply.

I work at a library branch that is part of a larger library system. Is my library still eligible?

Yes. If the population that the branch library individually serves meets the grant qualifications, the branch library is eligible to apply for this opportunity. Your application should focus on the community your branch library serves, rather than the community the library system serves as a whole.

Can more than one branch of my library system apply?

While not recommended, more than one branch of a library system may apply for the award. However, it should be noted that the branches will be competing directly with one another for the award, as geographical location is taken into consideration.

Is Verizon the only broadband provider? Could I use a different provider?

Verizon is the only broadband provider with Community Connect, therefore access to Verizon coverage in your area is needed for participation. Roaming Verizon service coverage should not present an issue for participation.

Why do I get a notification that my email/password is incorrect when I try to apply using my 91´«Ã½ member login information?

Our application for grant opportunities is now conducted through our new grant system, Foundant. You will need a Foundant account (registration is free) to access the application for all 91´«Ã½ Public Programs Office grant opportunities. This account is separate from an 91´«Ã½ membership.

When you are taken to the application page, click “Create Account” under the login information prompt, and you’ll be taken to the Foundant Account Creation page. Registration in Foundant calls for information about yourself, your institution, and your executive officer. Once you have completed registration and created your account (which takes about 5 minutes) you will be taken to our grants application page where you can click the "Apply" button for this opportunity. You do not need an 91´«Ã½ membership to create an account.

When will award information be released?

Award Notification to existing participants: November 12, 2024

How do I apply?

We are no longer accepting applications for new participanting libraries.

What will make a successful applicant?

Successful applicants will meet basic eligibility requirements, submit a complete application and also demonstrate that their library has the capacity and ability to:

  • Demonstrate need for a program of this nature in their community, expand and their library’s service capacity and improve digital access for their community.
  • Involve appropriate programming partners.
  • Carry out a successful series of programs and hotspot lending.
  • Promote the program and hotspot/laptop lending programs to engage the target audiences.
  • Participate in program evaluation.

Other considerations, such as geography and demographics, will play a role in final library selections.

We highly recommend thoroughly reviewing the Project Guidelines. For general grant writing assistance please review our page.

Whom do I contact with further questions?

If you have questions about the exhibition or the application, contact:

91´«Ã½ Public Programs Office

1-800-545-2433, ext. 5045

publicprograms@ala.org (include Community Connect in the subject line)