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Designing effective staff training is challenging, especially when tackling difficult topics. With thoughtful planning, libraries can develop training that is engaging, meaningful, and responsive to real needs. Learn how Plano Public Library in Texas transformed its training and created peer-led, informative sessions to share information, encourage dialogue, and ultimately empower staff. In this on-demand webinar, you’ll learn ideas for developing a training model, how to implement training with ongoing assessment and adaptation, and best practices for the maintenance of training tools and staff knowledge.

Originally presented July 12, 2023.