91´«Ã½

As the Access and User Experience Librarian, I prioritize users access to requested materials that supports the university's curriculum for the offered programs established at Athens State. I also work to provide a positive user experience for all patrons, including community users, that use our materials and services at Kares Library so that they feel as if they have an inclusive space to use in the community. I hire, train, and supervise student library assistants in soft skills such as customer service, interpersonal relations, communication, and project management so that they may take these skills with them as they pursue their career goals. I provide reference consultations for students needing assistance in completing assignments at the Information Desk and develop and maintain course and subject library guides for teaching faculty. I look to begin assessing some newly established public service programs such as our laptop lending program to check for usability and overall user satisfaction with the program to check for areas of improvement.