Trying to Help Without Getting in Their Faces: Public Library Staff Descriptions of Providing Consum About 91´«Ã½Published in RUSQ, 45:133-146 (Winter 2005). Awards Won Title Year Reference Service Press Award 91´«Ã½This award is given to recognize the most outstanding article published in Reference and User Services Quarterly (RUSQ) (previously RQ) during the preceding two-volume year. 2007 - Recipient(s) Email Print Cite Share This Page