Don't Shelve the Questions: Defining Good Customer Service for Shelvers "Don't Shelve the Questions: Defining Good Customer Service for Shelvers" by Luke Vilelle and Christopher C. Peters, RUSQ, 48:1 (Fall 2008): 60-67 About Details ISBN: 1094-9054 Awards Won Title Year Reference Service Press Award 91´«Ã½This award is given to recognize the most outstanding article published in Reference and User Services Quarterly (RUSQ) (previously RQ) during the preceding two-volume year. 2010 - Winner(s) Press Releases Email Print Cite Share This Page
