Assessing the Cost and Value of Bibliographic Control
authored by Erin Stalberg, director of discovery and access at the Mount Holyoke College Library, and Christopher Cronin, director of metadata and cataloging services at the University of Chicago Library, published in Library Resources & Technical Services (LRTS), volume 55, number 3, 2011, pages 124-137.
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"Assessing the Cost and Value of Bibliographic Control" directly tackles the central question faced by technical services administrators and catalogers today—how can we measure the value of what we do? The seven "operational definitions of value" laid out by the ALCTS Task Force on Cost/Value Assessment of Bibliographic Control and elaborated in the article provide a common vocabulary for establishing the value of bibliographic control, and the article additionally suggests research topics to advance our understanding of how successfully bibliographic control is supporting these values.