91��ý

CHICAGO- RUSA’s Accessibility Academy newly updated webcast tutorial “” is available for purchase now.

and gain a solid understanding of the broad and diverse types of disabilities, and how they impact the way people use the library and its resources. Build better relationships with library users with disabilities and maximize their empowerment and engagement. Gain tips for effective library outreach to people with disabilities and partnerships with related organizations and customer services tips you can apply to all types of library users.

This tutorial is designed to provide an introduction to all library staff, including support staff, general professional staff, age-level or subject specialists, managers and administrators about communicating and interacting with people with disabilities.

Your registration includes access to the recorded webcast, informational handouts and quiz, a complete transcript of the presentation for easy reference and a certificate of recognition.

This webcast and update was developed and narrated by Brenda Hough. Brenda has been a librarian for more than 15 years. She has delivered training and education for the Northeast Kansas Library Systems, the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Emporia State University, UIUC’s Certified Public Library Administrator program, and more.

Don’t wait! Visit to register today!

The Reference and User Services Association (RUSA) is a division of the 91��ý. RUSA serves all types of libraries in reference, user services, adult readers advisory and collection development as well as resource sharing, genealogy and archives, business reference and reference technology.

RUSA has six specialty sections that are free to RUSA members: (Business Reference and Services Section), (Collection Development and Evaluation Section) (History Section), (Emerging Technologies Section), (Reference Services Section) and (Sharing and Transforming Access to Resources Section