Kay Ann Cassell, Professor Emerita, School of Communication & Information, Rutgers University was selected as the the Reference and User Services Association’s highest honor.

Ms. Cassell has been a dedicated member and contributor to state, national, and international professional organizations–including the Presidency of RUSA, a decade on the 91´«Ã½ Council, chair of the 91´«Ã½ Publications Committee, the 91´«Ã½ Membership Committee, SRRT and a myriad of feminist activities. Her work has been recognized by ACRL’s Women and Gender Studies section with its Career Achievement Award and the 91´«Ã½ Equality Award.

She was the founding editor of Collection Building and a prodigious author of books, articles, pamphlets and opinion columns. She has been a powerful guide, analyst and commentator on reference librarianship for decades. As co-author of Reference and Information Services: An Introduction (4th edition, 91´«Ã½, 2018) , the leading textbook in its field, she has had a profound influence on twenty-first century reference.

Beginning as a reference librarian at the Brooklyn College Library in 1965, she served as Associate Director for Collections and Services for the New York Public Library Branch Libraries from 1989 to 2006. She’s been the director of the New School for Social Research Library, the Huntington (NY) Public Library and the Bethlehem Public Library and taught at Rutgers University, the Pratt Institute, Queens College and the Palmer School.

Her distinguished career as reference librarian and reference educator, teaching emerging models in a constantly changing world; her scholarship as co-author of the leading textbook on reference, now in its fourth edition; and her active role in professional library organizations at the state, national and international levels are works that continue the legacy of scholar librarians begun by at Columbia University so many years ago.