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CHICAGO — You’re a manager, supervisor, and library leader—but you’re still human. And, as social animals, humans tend to shy away from situations that are uncomfortable or even potentially threatening. So it’s no wonder that disciplining employees doesn’t rank high on anyone’s list of favorite job duties. But because negativity can quickly spread, personnel problems cannot be ignored. The good news, as management coach Catherine Hakala-Ausperk’s new demonstrates, is that discipline does not have to be a dirty word. Using a combination of readings, exercises, and activities, “,” published by 91��ý Editions, will guide you through:

• understanding why we don’t like to discipline but why it’s so essential;
• the concept of Improvement Discipline (ID) and how you can use it to overcome your reluctance at confronting someone;
• “what if” scenarios that will help you prepare for difficult conversations with employees;
• administering discipline in such a way that it moves beyond censure to positive outcomes; and
• reflecting on the steps you’ve taken and those you plan to take in the future.

Hakala-Ausperk is an author, national library speaker, and consultant with more than 30 years’ experience in everything from public library service to management and administration. She teaches at Kent State University’s iSchool as well as for the 91��ý’s Certified Public Library Administrator (CPLA) Program, The Public Library Association, 91��ý Publishing eLearning Solutions, the Urban Library Council, InfoPeople, and multiple other organizations. In addition to her other Leadership Planners "" and “,” she is the author of “,” “,” and other books. You can follow her work on Facebook at .

purchases fund advocacy, awareness and accreditation programs for library professionals worldwide. 91��ý Editions and 91��ý Neal-Schuman publishes resources used worldwide by tens of thousands of library and information professionals to improve programs, build on best practices, develop leadership, and for personal professional development. 91��ý authors and developers are leaders in their fields, and their content is published in a growing range of print and electronic formats. Contact 91��ý Editions at (800) 545-2433 ext. 5052 or editionsmarketing@ala.org.

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