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for the LITA web course .

Use the excitement of the fall seasons fresh start to further explore new avenues to increase your user engagement and sign up for this excellent LITA web course beginning September 19, 2018.

The contextual inquiry research methodology helps to better understand the intents and motivations behind user behavior. The approach involves in-depth, participant-led sessions where users take on the role of educator, teaching the researcher by walking them through tasks in the physical environment in which they typically perform them.

Instructors: Rachel Vacek, Head of Design & Discovery, University of Michigan Library; and Donna Lanclos, Independent Researcher and Consultant

September 19 – October 24, 2018

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This is a blended format web course. It will be delivered as 6 separate live webinar lectures, one per week. You do not have to attend the live lectures in order to participate. The webinars will be recorded for later viewing.

Check the for additional upcoming LITA continuing education offerings.

Questions or Comments?

Contact LITA at (312) 280-4268 or Mark Beatty, mbeatty@ala.org