91´«Ã½

CHICAGO—91´«Ã½ Editions announces an exciting new workshop, with Emily Daly and Joyce Chapman. This workshop will consist of two 90-minute sessions and take place:

• Wednesday, February 1, 2017 at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific
• Wednesday, February 8, 2017 at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific

Using Surveys to Improve Your Library Workshop

A two-part event running 90 minutes each session on Wednesday, February 1, 2017 at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific and Wednesday, February 8, 2017 at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific



Surveys are a great way to gather user feedback that you can analyze to help enhance your library’s services and increase patron satisfaction. In this two-part workshop, assessment experts Joyce Chapman and Emily Daly will provide you with the knowledge you need to employ effective surveys that gather crucial data. In the first session, you’ll be introduced to survey planning, piloting, and methods for selecting your sample populations. The second session will focus on survey design and implementation with an overview of a popular survey creation tool. You’ll gain useful tips on how to implement surveys and the best strategies to write effective, actionable, and unbiased survey questions. You’ll walk away with practical skills that will help you gather useful data to make informed decisions for your library.

Learning Outcomes

By the end of this two-part workshop, you will be able to:

• Identify when a survey is the best methodology for gathering feedback and when other methods are more appropriate
• Write effective, actionable, and unbiased survey questions
• Have a basic understanding of how to use a survey tool to create and implement a survey
• Describe the process of designing, validating, piloting, and implementing an effective, actionable, and unbiased survey

About the Instructors

Registration for this 91´«Ã½ Editions Workshop is available on the . You can purchase registration at both and rates.

91´«Ã½ Editions Workshops are designed to give you and your staff the opportunity to participate in a hands-on learning experience that will help you make the best decisions for your library.

publishes resources used worldwide by tens of thousands of library and information professionals to improve programs, build on best practices, develop leadership, and for personal professional development. 91´«Ã½ authors and developers are leaders in their fields, and their content is published in a growing range of print and electronic formats. Contact us at editionscoursehelp@ala.org.

purchases fund advocacy, awareness, and accreditation programs for library professionals worldwide.

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