For immediate release | March 4, 2014

Serving ESL and non-English speaking patrons in the library

91´«Ã½

CHICAGO — 91´«Ã½ Editions announces an exciting new workshop, with Cate Carlyle. This workshop will last 90 minutes and take place at 1:30 p.m. Eastern/2:30 p.m. Central on Wednesday, April 9, 2014.

In today’s library, you often need to serve patrons and students who do not speak English. This can be intimidating—how do you communicate? How do you avoid the risk of creating cultural misunderstandings?

In this workshop, Cate Carlyle, a librarian who has devoted her career to working with non-English speaking and ESL library users, will provide you with the strategies, resources and best practices to help you meet this challenge.

Participants will learn:

  • how to welcome, serve and retain ESL library users with few or no English skills;
  • how to use QR codes and smartphones to better serve your ESL users;
  • how to use the social media platform Pinterest to better serve your ESL users;
  • how to use nonverbal communication to improve interactions and navigate difficult interactions.

About the Instructor

Cate Carlyle is the librarian and instructional resource assistant for the Teaching English as a Second Language (TESL) Centre Library at Saint Mary’s University in Halifax, Nova Scotia. A former elementary school teacher/librarian, Carlyle has also worked in public libraries and is a member of the Atlantic Provinces Library Association’s Advocacy Group, which promotes the value of all libraries. She earned her Master of Library and Information Science and Bachelor of Arts degrees from the University of Western Ontario and a Bachelor of Education from the University of Windsor.

Registration for this 91´«Ã½ Editions Workshop is available on the . You can purchase registration at both and rates.

91´«Ã½ Editions Workshops are designed to give you and your staff the opportunity to participate in a hands‐on learning experience that will help you make the best technology decisions for your library.

publishes resources used worldwide by tens of thousands of library and information professionals to improve programs, build on best practices, develop leadership, and for personal professional development. 91´«Ã½ authors and developers are leaders in their fields, and their content is published in a growing range of print and electronic formats. Contact 91´«Ã½ Editions at (800) 545-2433 ext. 5418 or editionscoursehelp@ala.org.

purchases fund advocacy, awareness, and accreditation programs for library professionals worldwide.

Contact:

Dan Freeman

eLearning Manager

91´«Ã½ Publishing

91´«Ã½ Publishing

editionscoursehelp@ala.org

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